AFTER-SALES SUPPORT
You are also most welcome to contact us through our Facebook page - preferable in English:
www.facebook.com/denverelectronics
Please notice: If your product is defective, please contact the store where it is bought. Warranty issues are always handled by the store.
If you are looking for a sparepart or accessory like a new remote control, battery or similar - please click here
For technical support - Nordics
We suggest that you contact us on e-mail: (Please write in English or Danish) as it is much easier to give you a proper support this way.
Remember to include:
- Proper description of the error. With pictures if possible.
- Model number
- If app issue then brand and model of your phone
- Email and phone number so that we can contact you.
For technical questions, please write to:
support@denver-electronics.com
For all other questions, please write to:
intersales@intersales.eu
It is also possible to give us a call (in English or Danish), but we suggest you use email.
Phone no. : +45 86 22 61 00 - Please push 2 for "support" at welcome menu. (mo-th 8.00-16.00 + fr 8.00-14.30)
Fax no. : +45 86 22 81 00
For technical support - Poland
Service requests /zgłoszenia serwisowe:
For technical support - Germany
Please read the following before sending:
TV, E-mobility/balanceboards, Smartphones and Tablets, please use Fairfixx.
For other products, please use INTER SALES GmbH, att.: Service.
Inter Sales GmbH Service
Gutenbergstrasse 1
94036 Passau
Tel: +49 851 379369 40 (Mo - Do : 08:00 Uhr - 17:00 Uhr
Fr : 08:00 Uhr - 14:00 Uhr)
Mail: service-germany@intersales.eu
Fairfixx GmbH
Repair and service ONLY for TV, E-mobility/balanceboards, Smartphones and Tablets
Felix Wankel Str. 15
53859 Niederkassel
Tel.: +49 851 379369 69 (Mo – Do : 08:00 Uhr – 17:00 Uhr
Fr : 08:00 Uhr – 14:30 Uhr)
Mail: denver@fairfixx.de
For technical support - Benelux and France
Inter Sales Benelux BV
Netherlands: 0900-3437623 (NL) (€ 0,15/min. + regular costs)
Belgium: +32-380-80793 (BE) (€0,50/call)
Mail: support-nl@intersales.eu
Belangrijke veiligheidswaarschuwing
For technical support - Portugal
Satfiel, Lda
Tel: +351 255 240 294
Mail: denver.service@satfiel.com
For technical support - Austria
Austria:
Lurf Premium Service GmbH
Deutschstrasse 1
1230 Wien
Phone: +43 1 904 3085
Email: denver@lurfservice.at